At the point of collecting your personal information, we will explain the purpose and need for it. If you contact us directly, we may receive additional information from you, such as your name, email address, phone number, message contents, and attachments, as well as any other information you choose to share. When you register for an account, we may request your contact information, including your name, company name, address, email address, and telephone number.
As you use our application, we automatically gather certain information, including pages and files accessed, time of access, browser version, operating system, device ID, previously visited pages (if you accessed our application via a link), IP address, application information, mobile device information, session ID, and cookies.
We gather any information you submit through the chat function on our application in order to address your inquiries. This chat function employs some automated processes to evaluate how we can best support your requests.
We use your information for various purposes, such as to provide and improve our Application, to communicate with you, to monitor interactions with our marketing emails, to conduct surveys, and to comply with our legal obligations. Additionally, we use your information to protect our interests or those of third parties, to maintain and enhance the security of our Application, and to prevent abuse of our Application. We may also use your information for analytics and advertising, to perform or enforce our agreements, to conduct hiring, for load distribution and optimization of our Application, to provide customer support in connection with our Products, and for any other purpose with your consent.
Please note that we are not responsible for the privacy practices of any platforms, or applications not controlled by us. We disclose your information to our affiliates in connection with your use of our services or our business relationship with you. We may also disclose your information to contractors, service providers, and other third parties we use to support our Application. Additionally, we disclose your information to fulfill any purpose for which you provide it, for any other purpose disclosed to you when you provide the information, or with your consent. We may also disclose your information to comply with any court order, law, or legal process, including to respond to any government or regulatory request, to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, or if we believe disclosure is necessary or appropriate to protect our rights, property, or interests, our investors, or others.
Lastly, we only store your information for as long as is needed to fulfill our contractual or legal obligations or any other permissible purpose for which we have collected it. This includes preventing fraud or security incidents. Once the applicable retention period has expired, we take measures to permanently delete the information, aggregate it, or anonymize it.
At Gepetto, we use log files as part of our standard procedure, which is also common among hosting companies. These log files collect certain information when visitors access our website, including internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. It's important to note that this information is not linked to any personally identifiable information. We use this data for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
Gepetto utilizes ' cookies' as many other websites do. Information such as users' preferences and webpages visited are collected by these cookies. This data is then used to personalize the web content for each visitor, enhancing the user experience by adjusting the content according to their browser type or other information.
Therefore, we highly recommend that you read the individual Privacy Policies of these third-party ad servers to gain knowledge on their practices and learn how to opt-out of certain options. You can always choose to disable cookies through your individual browser options. Instructions on cookie management with specific web browsers can be found on the respective websites.
Under the CCPA, California consumers have the right to request that a business which collects personal data must disclose the categories and specific pieces of personal data that it has collected about them. Consumers also have the right to request the deletion of their personal data that the business has collected, as well as the right to request that the business does not sell their personal data. If a request is made, the business must respond within one month. If you wish to exercise any of these rights, please contact us.
We prioritize protecting children while using the internet . We encourage parents and guardians to monitor, participate in, and guide their children's online activity. Gepetto does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you believe your child has provided such information, please contact us right away. We will take all necessary steps to quickly remove it from our records.